{"id":25501,"date":"2018-03-14T14:58:37","date_gmt":"2018-03-14T13:58:37","guid":{"rendered":"https:\/\/newwebsitewp-g3hcfhbgh2e5bjdf.italynorth-01.azurewebsites.net\/marketing-automation-and-sales-funnel-the-close-relationship\/"},"modified":"2018-03-14T14:58:37","modified_gmt":"2018-03-14T13:58:37","slug":"marketing-automation-and-sales-funnel-the-close-relationship","status":"publish","type":"post","link":"https:\/\/website-wp-staging-hfbsdsgxemd3dfed.italynorth-01.azurewebsites.net\/en\/marketing-automation-and-sales-funnel-the-close-relationship\/","title":{"rendered":"Marketing Automation and Sales Funnel: the close relationship"},"content":{"rendered":"<p>In our <a href=\"https:\/\/www.artmaticapartners.it\/site\/guida-alla-marketing-automation\/\">previous article<\/a>, we introduced the importance of <strong>marketing automation<\/strong> to enhance customer relationship management. Today, we continue discussing <strong>marketing automation <\/strong>by introducing the significance of the <strong>Sales Funnel<\/strong>, which is closely linked to marketing automation due to its meaning: the ability to automatically create and distribute content based on customer interests and expectations. This is certainly its greatest innovation. But what else can be done with marketing automation, and most importantly, how is the relationship between <strong>marketing automation and the sales funnel <\/strong>built and strengthened?<\/p>\n<p> Let&#8217;s discover it together!<\/p>\n<h2><strong>Marketing Automation and Sales Funnel: an unavoidable relationship<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Let&#8217;s begin this second step in the depths of the marketing automation guide by starting with the meaning that marketing automation holds. In simple terms, <strong>marketing automation<\/strong> is a process based on the use of technology to generate targeted leads, nurture them, qualify them, and convert them into real customers.  <\/span><\/p>\n<p><em>Therefore<\/em>, <strong>marketing automation and the sales funnel <\/strong>together fulfill the most important task: guiding leads through the <em>customer journey <\/em>and converting them into customers.<\/p>\n<p><span style=\"font-weight: 400;\">To make all of this possible, targeted, omnichannel marketing activities are essential, personalized based on the characteristics of the people they are intended for, and according to their level of interest and behavior.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-4741 aligncenter\" src=\"https:\/\/www.artmaticapartners.it\/site\/wp-content\/uploads\/2018\/03\/Marketing-Automation-e-Sales-Funnel-le-funzioni-della-MA.png\" alt=\"Marketing Automation and Sales Funnel \u2013 The Functions of MA\" width=\"652\" height=\"322\"><\/span><\/p>\n<p>There are many advantages of <strong>marketing automation<\/strong>, as having clear goals in a company is the first step to achieving them, and marketing automation acts as a reliable ally for optimizing results in a short amount of time. Below are some of the most important ones: <\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Track the customer&#8217;s history and all their interactions with the company&#8217;s marketing channels.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Prepare complex marketing campaigns automatically that would otherwise require a significant amount of time.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Have information to support business decisions and monitoring to measure the ROI of integrated marketing actions across different channels. <\/span><\/li>\n<\/ol>\n<h2><strong>The fundamentals of Marketing Automation<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Before delving into the close relationship between <strong>marketing automation and the sales funnel<\/strong>, let&#8217;s thoroughly analyze what concretely characterizes marketing automation, starting from the fundamentals\u2014those that not only define it but also keep it alive and attractive for business development.<\/span><\/p>\n<p>Let&#8217;s start by saying that an <span style=\"font-weight: 400;\">effective<strong> marketing automation<\/strong> strategy cannot do without three basic elements: <em>strategy, content, and technology.<\/em><\/span><\/p>\n<h3><strong>1. The Strategy<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" class=\"wp-image-4742 alignleft\" src=\"https:\/\/www.artmaticapartners.it\/site\/wp-content\/uploads\/2018\/03\/Marketing-Automation-e-Sales-Funnel-fondamento-strategia.jpg\" alt=\"\" width=\"349\" height=\"331\">The <strong>strategy <\/strong>is the foundation on which the ability of <strong>marketing automation <\/strong>is based to:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> attract visitors to the company website; <\/span><\/li>\n<li><span style=\"font-weight: 400;\">convert them into qualified leads;<\/span><\/li>\n<li><span style=\"font-weight: 400;\">guide leads to conversion into customers through personalized communication and the development of positive relationships.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In the <strong>marketing automation<\/strong> strategy, the goals of the marketing and sales teams converge, so that the two distinct teams can form a unified meta-team, <a href=\"https:\/\/www.artmaticapartners.it\/site\/sales-piu-marketing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Sales+Marketing<\/a>, which will benefit from sharing the same information, ideas, and data derived from <em>performance<\/em> indicators.<\/span><\/p>\n<p>The strategy is the fundamental pillar of the correlation between <strong>marketing automation and the sales funnel.<\/strong><\/p>\n<h3><strong>2. The Content<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" class=\" wp-image-4743 alignright\" src=\"https:\/\/www.artmaticapartners.it\/site\/wp-content\/uploads\/2018\/03\/Marketing-Automation-e-Sales-Funnel-fondamento-contenuto.jpg\" alt=\"\" width=\"379\" height=\"294\">Content strengthens the strategy by providing the ability to offer it to the audience based on its usefulness to the intended recipients.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To be considered successful, the content must have at least one of the following utilities:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Help the audience solve a perceived problem.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Contribute to professional and personal development.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Persuade the user through the content&#8217;s ability to tell a story that fits the situation and is inspiring (<em>storytelling<\/em>).<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Such content should be delivered at the right time, as it serves different purposes:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The first can make the conversion path to purchase much faster.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The second are useful for creating the foundational culture necessary to better understand the value of the company&#8217;s products and services.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The latter often serve the purpose of developing the relationship with the customer, giving a more human and friendly dimension to online communication.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A strategic role in this is played by the format, as it has the ability to distribute content in various forms, such as webinars, video tutorials, e-books, infographics, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The format, as we will see, also plays an important role, one that should be used as the best tool only<\/span> <span style=\"font-weight: 400;\">at the right moment and according to specific criteria that will be analyzed later.<\/span> <\/p>\n<h3><strong>3. Technology<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">From a technological standpoint, <strong>marketing automation <\/strong>platforms allow for the integrated management of various functions that were previously handled by different, non-integrated systems.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Choosing marketing automation software based on business needs, budget constraints, and resources is the crucial step in equipping yourself with the tools to automate customer relationships without ever depersonalizing them, while maintaining high content relevance and timeliness.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The resulting effect will be the ability to gradually and effectively guide your customers throughout the entire <em>customer journey<\/em>, leading them to the purchase. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4744 aligncenter\" src=\"https:\/\/www.artmaticapartners.it\/site\/wp-content\/uploads\/2018\/03\/Marketing-Automation-e-Sales-Funnel-fondamento-tecnologia.jpg\" alt=\"\" width=\"541\" height=\"304\"><\/span><\/p>\n<h2><strong>Marketing Automation and Sales Funnel<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The <strong>Sales Funnel<\/strong>, also known as <a href=\"https:\/\/it.wikipedia.org\/wiki\/Imbuto_di_conversione\" target=\"_blank\" rel=\"noopener noreferrer\">the conversion or sales funnel<\/a>, represents the journey that users can take to reach the purchase of the company&#8217;s products and\/or services. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Its graphic representation is that of a funnel, divided into horizontal sections.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each horizontal zone, or tier, represents a more or less advanced stage of the purchasing process, depending on its vertical position within the sales funnel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Simplifying, we can identify 3 tiers in the funnel: <em>top, middle, and bottom<\/em>.<\/span><\/p>\n<h3><strong>1.Top of the funnel<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The top of the funnel is also known as the <strong>Top Of the Funnel<\/strong>. Commonly referred to as <strong>TOFU<\/strong>, this section is defined as&#8230; <\/span><span style=\"font-weight: 400;\"> It is an &#8220;immature&#8221; phase in terms of the user&#8217;s readiness to make a purchase.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this phase, the company&#8217;s goal should not be the sale, but rather the building of a relationship with the potential customer. <em>Therefore<\/em>, it is important to avoid sending commercial offers that could have the opposite effect, driving the customer away and causing them to abandon their <em>journey<\/em> with the company. <\/span><\/p>\n<p>This is because users in this stage are in an &#8220;awareness acquisition&#8221; phase, where they seek to fulfill a specific need by researching information about the product\/service in question. <span style=\"font-weight: 400;\">We are in the &#8220;<strong>awareness<\/strong>&#8221; phase of the customer&#8217;s buying journey<\/span>. In the relationship between <strong>marketing automation and the sales funnel<\/strong>, content plays a crucial role as part of a strategy that guides the user toward what they are looking for to fulfill their business needs.<\/p>\n<h3><strong>2. Middle Funnel<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The middle section of the funnel is also called the <strong>middle of the funnel<\/strong> (<strong>MOFU<\/strong>)<\/span>. A<span style=\"font-weight: 400;\">fter becoming aware of their needs, the potential customer begins exploring possible solutions, delving deeper into the capabilities of the product\/service of interest based on their requirements.<\/span> This phase is referred to as <strong>&#8220;consideration,&#8221; <\/strong>where the consumer is choosing between different brands offering the sought-after product\/service. At this point, the product&#8217;s features play a very important role. This stage is crucial because the company must be able to help the potential customer identify the solution they are looking for, addressing the customer&#8217;s needs. In practice, telling the story of the company using the power of <em>storyselling<\/em> will guide the user towards the product\/service the company offers, greatly increasing the chances that the potential customer will make a decision and move on to the next phase. <\/p>\n<h3><strong>3. Bottom of the Funnel (BOFU)<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The last phase of the funnel is called the <strong>bottom of the funnel (BOFU)<\/strong>. This represents a decisive stage of the <em>customer journey<\/em>: the customer who reaches this phase of the funnel is one who, after evaluating the solution to their problem offered by the company, decides whether or not to make a purchase. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The main task of the company in this phase is to ensure that the customer chooses the product\/service it offers, highlighting its advantages and emphasizing what distinguishes the company from others in the target market (<a href=\"https:\/\/www.glossariomarketing.it\/significato\/usp\/\"><em>Unique Selling Proposition<\/em><\/a> or <strong>USP<\/strong>), as well as its values. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-4621 alignleft\" src=\"https:\/\/www.artmaticapartners.it\/site\/wp-content\/uploads\/2018\/02\/sales-funnel-gdmtech_34aa4e8b6495d8b058290bd485310140.jpg\" alt=\"Marketing Automation e Sales Funnel - sales funnel\" width=\"386\" height=\"257\"><\/span><\/p>\n<p>Stay tuned! In the next &#8220;episodes&#8221; of our <strong><a href=\"https:\/\/www.artmaticapartners.it\/site\/guida-alla-marketing-automation\/\">guide to marketing automation<\/a><\/strong>, we will delve deeper into the phases of implementing a marketing automation strategy, starting with <strong>Attraction<\/strong>. We look forward to seeing you!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In our previous article, we introduced the importance of marketing automation to enhance customer relationship management. Today, we continue discussing [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":23094,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[735],"tags":[717],"class_list":["post-25501","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solutions-and-technologies","tag-marketing-automation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v26.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Marketing Automation and Sales Funnel: the close relationship - Aeonvis<\/title>\n<meta name=\"description\" content=\"The close relationship between Marketing Automation and the sales funnel, capable of generating leads, nurturing them, and converting them into customers.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta 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